Quality Commitment

We’re committed to delivering quality print

It is the policy of Spot On to source and provide our customers with quality printed products which meet agreed specifications, while maintaining a level of customer service to meet their specific needs. To reinforce our commitment and to ensure our policy is achieved, we have:
• introduced a formal quality management system for all staff to comply with
• ensured that all staff are aware of their quality responsibilities and at all times work to documented procedures
• provided adequate training as required for staff to meet our quality requirements
• created continuous and effective quality improvement as a result of reporting and following up all quality-related problems.
We follow and use strict quality control procedures and are BS EN ISO 9001 : 2008 accredited; achieving consistent high performance levels is one of the most important factors in our business – quality, service and price are all encompassed under this title. We use a variety of Service Level Agreements and Key Performance Indicators in our business to measure business performance and control, deliverable against specific targets.